FAQ
Do I need a code for the discounted price?
No code needed! The Partner Portal already includes the discounted price.
Why can’t I purchase all the cards I see on the yotoplay.com website?
We have a specific selection of cards on offer due to rights licensing and agreements, but we are always working to add more content to the partner catalog. Be sure to subscribe to our partner newsletter to be notified of new content updates as they come through!
Can I pay by other methods aside from credit card?
At this time, we are unable to support orders that are not placed by credit card, but please know we are working actively to offer expanded payment options.
Can I print my own invoice?
Not at this time, but we can download and send them to you upon request.
What are the shipping rates?
| Ship Rates | Order Amount |
| $14.99 | up to $100 |
| $19.99 | $101-$200 |
| $24.99 | $201-$500 |
| $34.99 | $501-$1500 |
| $44.99 | $1501-$2500 |
| Free | over $2500 |
What If I need to make a return?
Please contact us to inquire about a return.
I forgot to add items to the order I just placed. Can you add them for me?
Once an order has been placed we are unable to modify it on the backend.
Are displays and demos available?
We are working on new offerings for displays and demos. Please watch our Partner newsletter for more updates!